11:30 AM – 12:30 PM Diego Taglioni, Head of Alliances Afliant
The centrality of data in the management of tourism facilities
In an increasingly competitive context, even small and medium-sized tourism businesses can leverage data to improve performance, margins, and service quality. The presentation will provide concrete and accessible examples of how to collect, interpret, and use data (bookings, seasonality, pricing, customer behavior) to make better decisions. Starting from real experiences and practical cases, simple yet effective approaches will be shared to transition from "gut-based" management to "data-driven" management, without the need for large technological investments.
Diego Taglioni: is a manager and entrepreneur with over 25 years of experience in developing innovative projects at the intersection of artificial intelligence, data, and digital transformation. He has held leadership roles in international contexts, contributing to the growth of technology companies and startups operating in telecommunications and ICT services.
Throughout his career, he has led predictive analytics and data-driven decision-making projects, supporting public and private organizations in using data to improve performance and decision-making processes.
Today he is active in developing AI and analytics-based solutions, with a particular focus on the practical application of these technologies in real contexts, including for SMEs and local entities.
